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Start with How It Works for a practical setup guide before diving into individual questions.

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Help & Support

Help using AltTrack

Practical answers for adding investments, entering transactions, keeping NAV current, understanding metrics, tracking income and commitments, importing data, and sharing access.

Frequently asked questions

Browse by topic. For detailed formulas and calculation logic, use the Methodology page.

Getting Started

What is the best way to start using AltTrack?

Start by adding each investment you want to track. Then enter the key transactions you know: contributions, capital calls, distributions, return of capital, NAV overrides, and any exits. You do not need a perfect historical record on day one. Start with the most important data, then add more detail as statements and records become available.

How do I add an investment?

Go to the Investments page and click “Add Investment.” Enter the investment name, sponsor, asset class, investment type, tax status, and other details. If the investment has capital calls, enter the total commitment so AltTrack can track funded and unfunded amounts.

What counts as one investment?

Each fund, syndication, or deal is one investment. Multiple capital calls, distributions, NAV marks, tax documents, and other activity for that same fund should be entered as transactions or records under that investment.

Can I add information later?

Yes. AltTrack is designed to be built up over time. You can start with basic investment records, then add transaction history, NAV marks, tax documents, target returns, tags, and projected capital calls as you go.

Transactions & NAV

How do I record a contribution or capital call?

Open the investment, add a transaction, and enter the contribution amount. If the contribution was made in response to a capital call, mark it as a capital call. AltTrack will use it to track funded capital, remaining commitment, cash flow, and performance.

How do I record income I received?

Open the investment, add a transaction, and enter the amount in the Income field. Income generally represents interest, dividends, preferred returns, or profit distributions paid by the investment.

What is the difference between Income and Return of Capital?

Income is profit, interest, or other investment income paid out to you. Return of Capital is your original principal being returned. Return of Capital is not profit, but it is still a cash distribution and affects DPI, capital returned, and remaining exposure.

How do I record a reinvested distribution?

Enter the distribution amount as Income and enter the same amount as Reinvestment. This tells AltTrack that the investment paid a distribution but immediately reinvested it, so no net cash reached your bank account.

What is a NAV Override?

A NAV Override is the current value reported by the sponsor on a statement. When you receive an official quarterly or annual valuation, enter that value as a NAV Override on the statement date. AltTrack uses it as the current value and adjusts from there based on later activity.

How often should I update NAV?

Update NAV whenever you receive a new official value from the sponsor. For many private investments, that may be quarterly or annually. Keeping NAV current improves XIRR, TVPI, allocation, concentration, and portfolio value calculations.

Performance Metrics

How is XIRR calculated?

XIRR is an annualized return that accounts for the timing of each cash flow. Contributions are treated as money out, distributions are treated as money in, and current NAV is included as a final value for active investments. See the Methodology page for full details.

Why is my XIRR showing a dash?

XIRR requires enough cash flow information to calculate a return. If an investment only has contributions and no distributions, exits, or NAV value, there may not be enough data yet. Add a current NAV override or later cash flow when available.

What is TVPI?

TVPI, or Total Value to Paid-In Capital, compares total value to contributed capital. It generally includes current NAV plus distributions, divided by paid-in capital. It helps show total value created, including both realized and unrealized value.

What is DPI?

DPI, or Distributions to Paid-In Capital, compares distributions received to contributed capital. It helps show how much capital has actually come back from the investment.

What is the difference between TTM Yield and Annualized Yield?

TTM Yield looks at income received during the trailing 12 months relative to current NAV. Annualized Yield looks at income over the life of the investment, annualizes it, and compares it to current NAV. TTM is more current; annualized yield is a longer-term view.

What does the RAG dot next to XIRR mean?

The green, amber, or red indicator compares the investment’s XIRR to your target return. Green means at or above target, amber means somewhat below target, and red means meaningfully below target. You can set the target XIRR when adding or editing an investment.

Income & Commitments

How does AltTrack track expected distributions?

AltTrack uses your transaction history to identify distribution patterns and expected timing. It can help show which investments are on schedule, due soon, late, awaiting a pattern, or irregular.

How are income projections created?

Income projections are based on historical income behavior and expected distribution timing. They are estimates, not guarantees, and should be reviewed alongside sponsor communications and your own judgment.

How do I track outstanding commitments?

When adding or editing an investment, enter the total commitment. As you enter contributions and capital calls, AltTrack tracks what has been funded and what remains unfunded.

Can I enter projected future capital calls?

Yes. If you have expected timing or amounts for future calls, enter them so AltTrack can show a forward-looking commitment timeline and help with liquidity planning.

Why does commitment tracking matter?

Private investments often require future funding. Tracking outstanding commitments helps you understand not only what you own today, but what you may still need to fund in the future.

Importing, Reports & Access

Can I import my existing investment data?

Yes. Go to the Import page, download the template, add your investments and transactions, and upload the file. AltTrack will preview the data and flag issues before importing.

What reports can I create?

AltTrack includes reports for investment lists, allocation, transaction history, performance by period, tax documents, and family summaries. Reports can be printed to PDF or shared with people who need the information.

How do I invite someone to view my portfolio?

Go to Settings and open Portfolio Access. Enter the person’s email address and send an invitation. They will receive read-only access after accepting and signing in with that email address.

Can invited viewers edit my data?

No. Shared access is read-only. Viewers can see the portfolio information you allow them to see, but they cannot add, change, or delete investments or transactions.

How do I track tax documents?

Use the Tax section to track expected, received, missing, and stored tax documents by investment and tax year. You can set expected dates and upload documents where supported.

Security & Data

Is my financial data private?

Yes. Your data is private to your account and authorized viewers. AltTrack does not sell your data, does not use it for advertising, and does not run an ad-supported business model.

Can I delete my data?

Yes. Your data belongs to you. You can delete investments or contact support for help with account-level data questions.

Does AltTrack connect directly to sponsor portals?

No. Most private investment data does not come through reliable real-time feeds. Sponsors send statements, tax documents, distribution notices, and capital call notices on their own schedule. AltTrack is built around entering or importing that information when it arrives.

Why does AltTrack require manual entry or import?

Manual entry or import gives you control and accuracy. Private investment data often requires interpretation — income versus return of capital, NAV marks, reinvestments, capital calls, and tax documents. AltTrack helps organize and calculate from the information you provide.

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The most important habit: keep NAV and distributions current.

For most private investments, updating AltTrack when sponsor statements, distributions, capital calls, and tax documents arrive is enough to keep your portfolio analytics useful. NAV overrides are especially important because they affect current value, XIRR, TVPI, allocation, and concentration analysis.

Still have questions?

Send a message and we will help with setup, imports, transaction treatment, metrics, or account questions.